Troubleshooting

Numeric Keyboard Troubleshooting

We have recently come across a minor issue with the numeric keypad on the Learning Lights Keyboard.  Not to worry, this can be resolved with a few easy steps:


A recent Windows 10 update (version 20H2) may have caused an unexpected malfunction with the numeric keypad on the Learning Lights Keyboard.  If you are experiencing problems with your numeric keypad, please follow these instructions for a quick fix to restore proper use of the numeric keys:

  1. On the right hand side of your keyboard press   to pull up your on-screen keyboard.
  2. Click options, then check the box "Turn on Numeric Keypad", then press OK.
  3. On the on-screen keyboard press "NumLock", then close the on-screen keyboard.
  4. Your numeric keypad should now be working properly.

 

 

Keyboard Functionality

Use the following image to familiarize yourself with key features on the Learning Lights Keyboard:

 

Learning Lights Keyboard Getting Started Info Page Top